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Common Questions and Answers for New Members

12. November 2009 by Admin 0 Comments

Just like anything that is new and different, new members of HotRussianBrides.com often have questions about some of the features of our website. In order to provide you, our valued members, with the best customer service, we provide answers to some common questions.


I am ready for serious relationship with a woman. How do I accomplish that on HRB?

 

1. Create a free profile from the HOME page on the site.


2. Get in touch with the ladies via any of our online services: emailing, instant messaging or video chat.


3. Once you have a connection, step up a personal meeting with the lady or ladies with whom you are corresponding.
    

How much credit do I use when I send an e-mail?

As a gold member you can send 30 free introduction and 10 free follow-up emails. Additional emails are 10 credits. You may also sign up for the platinum membership. This allows you to send 50 introduction and 30 follow-up emails.

 

Sometimes I go to my black book and find that some ladies are not listed anymore. I did not remove them. Did they delete themselves?

If the ladies were in your black book and now they are not there, it may mean that she removed you from her favorites.  But if you cannot find a certain favorite lady on the site, it means she is no longer a member.

 

I noticed some ladies profiles in my black book are in shadows. What does this mean? Is it bad?

No, it not a bad thing. On the contrary, it means that those ladies have added you to their favorites. High-five! You are now a match and you can see those profiles in the matches’ folder.

 

I added a lady to my favorites a few weeks ago and now she is not there I search for her and can’t find her. What’s up?

More than likely that lady is no longer a member.

 

Is it possible for a lady to block a man from seeing if she is online?

 No, the ladies do not have that option.

 

I have a MAC and I am having browser problems with the HRB site. What can I do?

As with many websites, MAC’s don’t always work well. We recommend downloading Firefox and using that as your web browser so you can enjoy all the wonderful features on HotRussianBrides.com.

 

If you ever have any questions or concerns please contact us. Remember, at HotRussianBrides.com, we have online Web Hostesses who are always available to help you.