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Superior Customer Service… with a Smile!

19. October 2009 by Michelle 0 Comments

Don’t you hate those automated phone systems you hear when you call a company? Press 1 for this, press 2 for that. Even worse are the ones where you have to speak your question, only to hear back “I’m sorry but I did not understand your request. Please try again.”  Customer service can be a nightmare! Fortunately, HotRussianBrides.com provides the friendliest and most informative customer service experience in the industry!


No Hide-and-Seek!

We have nothing to hide so you don’t have to search around our site to locate our contact information. Our Web Hostesses are clearly pictured and their knowledgeable assistance and support can be accessed with just one click, 7 days a week!


Answers Right Away! 

When you have a question or concern, you want it answered immediately. Other Russian dating sites make you wait hours, or even days, before receiving a reply. At HotRussianBrides.com, you can type your question directly to a Web Hostess and she will respond right away, instant message style. You can even see her acknowledging your concern and typing back her response via the Live Video Chat feature.


Some of our gentlemen members have tried other online dating sites and became quickly frustrated by their pitiful customer service. Knowing there are friendly experts so readily available at HotRussianBrides.com is a feature that is often raved about, such as one member named David who said, “You actually have my questions answered right away and I love it … not like another site where they had no customer service and you had to send emails and wait days for response. It’s really nice to have an agency where they talk to you and I don’t have to send emails. It is so refreshing to see that.”