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Things to Know about Chat Changes

28. June 2012 by Masha 0 Comments

On June 28, 2012, HotRussianBrides.com made a couple of changes to the Live Chat feature. Here is what you need to know and how it affects your communication on the site.

 

First and foremost, there is no price increase on the cost of Live Chat, also known as Instant Messaging. The increment in which the chats are billed has been changed.

 

For Premium Members, text chat is now billed 2 credits for the first 2 minutes, then 1 credit for each additional minute. For Bronze Members, text chat is billed 4 credits for the first 2 minutes, then 2 credits for each additional minute.

 

Keep in mind, there is no charge until one of the parties participating in the chat responds. When a lady sends you a chat request, the billing time begins only after you type a message in response. When you initiate a chat, the billing time begins once the lady has responded to you.

 

Also, if a lady is streaming live video, you can watch the video without having an active chat session. Billing for Live Video Streaming has remained the same; 1 credit per minute for Premium Members and 2 credits per minute for Bronze Members.

 

This change to the chat billing is less intensive on our resources, allowing an increase in the speed of chat messaging exchange and an increase in the speed of the website overall. If you have any questions, please contact a Live Web Hostess or call our customer service department at 1-866-235-2479.