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Where Can I Go for Help?.

9. July 2012 by Dasha 0 Comments

Have a question or concern about HotRussianBrides.com? We offer many ways for members to get in touch. Here are a few places to go when you need a helping hand. 


Web Hostess

Available seven days a week, our friendly web hostesses can help members with a variety of issues including technical tasks like uploading photos to a profile, sending attachments, managing chat sessions, and navigating the site. The web hostesses also tell potential members what our site is about and help current members with things like Intimacy Requests, credit packages, scam concerns, and more. To contact a web hostess, click on the “Website Hostess” profile card on HotRussianBrides.com. A link is also available in the upper right portion of this blog.


Customer Service

HotRussianBrides.com’s friendly customer service team is also available to answer questions about HRB, assist with technical issues, explain membership fees, and address member issues and concerns. The helpline number is 1-866-235-2479. Members can also solicit help by email info@HotRussianBrides.com or web form.
 

The Blog, Member Help Center

If your questions are more geared towards Russian and Ukrainian culture or the best way to date Russian women online, this blog and Member Help Center are the best places to go.

The Hot Russian Brides blog has over 1,000 articles relevant to Russian dating, covering topics like Tips and Advice, Culture and History, Best Places in Ukraine, and more. The Member Center features free e-books, video tutorials, and podcasts, and is a great resource for old and new members alike.

Members of HRB never have to flounder about with no means of getting help. If you need assistance, contact a web hostess, call our customer service team, or check out the blog and Member Help Center.