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How to Cancel Hot Russian Brides Service

21. November 2012 by Masha 0 Comments

Gentlemen members of HotRussianBrides.com are usually so satisfied with the service that they never consider cancelling their account. However, situations may arise that cause them to wonder, "How do I cancel my Hot Russian Brides membership?"


While it's easy to do, consider the reason that you want to cancel. You may realize you're better off remaining a member. 


Want to save money?

If you're paying a monthly fee for a Gold or Platinum membership, you can downgrade your account to Silver and pay less. Your account will be billed the new fee once your monthly billing cycle ends. You can also just cancel your recurring billing and your account will revert to the Bronze Level (once your current cycle ends) which has no monthly charge. You simply purchase credits as needed, depending on how often you want to interact with the ladies. But remember, Silver, Gold and Platinum Members do benefit from discounts on live chat, video streaming, and more.


Worried about scammers?

If you're suspicious about a certain lady's behavior during your online interactions, it's best not to jump to conclusions and assume she's a scammer. HotRussianBrides.com takes allegations of fraud very seriously and will investigate each and every complaint. If we find that a lady is guilty of violating our terms of service, we will remove her profile from the site. Unacceptable behavior includes soliciting members for money or gifts or accepting money to chat with men on the site. We encourage you to report any lady you suspect of being a scammer before considering cancellation.


Want to Surf the Site as Invisible?

Some men think by making their account inactive, they can still log on to the site and view profiles and emails without the ladies knowing they are online. A better way to do this is by using the Visibility Preference. Gold and Platinum Members can appear offline when they are actually logged into the site. With Invisibility enabled, you will still have full access to all site features including our Instant Messaging service. Semi-Invisible allows you to be invisible to everyone but your favorites and matches. To everyone else, you will appear offline.


Not finding your match?

Some guys get frustrated that they aren't finding their match fast enough so they want to throw in the towel. Giving up on your search certainly won't help though. By making a few simple adjustments to your profile or changing up the way you're going about your search, you may get better results. Try rewording the About Me and Looking For sections of your profile. Then try using different criteria when searching for new ladies to meet. If you aren't having luck with younger girls, try chatting up a few who are older. 


Having trouble navigating the site?

Not everyone is computer savvy and with so many features on HotRussianBrides.com, some guys get overwhelmed with digital dating. If you're having trouble finding girls who are online now, reading your emails, watching live video streams, or anything at all, simply contact our customer service team for fast, friendly assistance. You can call our office or instant message a web hostess. You can even watch step-by-step tutorials on many of our most popular features in the HRB Member Help Center.


Whether you decide to downgrade your membership, make your account inactive, or cancel your membership, all of these options can be found on the My Account page. If you're not sure which is the best option for your situation, simply contact customer service and they can help you decide.