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Members Matter at HotRussianBrides.com

20. May 2010 by Christy 0 Comments

Unfortunately, many online dating services do not care about their customers. These businesses focus more on the amount of members they can recruit, not helping people find love or even basic customer satisfaction. This isn’t true of HotRussianBrides.com. Here are a few ways we strive to create an enjoyable experience for our members.


Reliable, Responsive Support

The most common complaint about online businesses is the lack of customer support. Many online dating websites have little to no contact information leaving members without help should an issue arise. Even those who do post phone numbers or a valid email address may not immediately respond to customer inquiries. This is certainly not the case at HotRussianBrides. Our reliable customer support staff always answers the phone and responds to email. Not only that, but customers can also address their questions to one of our friendly web hostesses who are available via live video streaming.


Flexible Membership Options

HotRussianBrides does not push a “one size fits all” membership plan. We offer four levels of membership to interested gentlemen, each with its own advantages. The benefits of premium membership (Gold, Silver, Platinum) include discounts on chat and live video streaming, discounted gift shop items, as well as advanced features like stealth mode and blocking. We also have a flexible cancellation policy so gentlemen are never stuck with a membership they don’t want or need.



Unlike other online dating services, HotRussianBrides allows members to contact and virtually date any woman they choose. There are no compatibility surveys or levels of dimensions, just adventurous men and women who are open to finding “The One,” whoever he or she may be. 


Validated Matches

Many dating services focus on the quantity of members rather than the quality. They work to sign up as many people of possible without checking to see who is legitimate and who is not. This practice often leads to fake profiles and dating scammers, leaving sincere members to sort the good from the bad. This isn’t a problem at HotRussianBrides.com. We verify the identity of every lady who joins our site and interview the women to ensure they are sincere in their quest for love. If a male member suspects a lady of being a scammer we will investigate his complaint and remove the woman from our site if necessary. If we didn’t insist on these practices we would have many more ladies, but we are more interested in the quality of our ladies, not the quantity.

Countless people have vented their frustrations about poor customer support, fake members, rigid membership policies, and restrictive contact rules on online dating websites. HotRussianBrides works hard to avoid these complaints and help our members have a satisfactory and rewarding experience.