Home » Tips and Advice

Our Customer Service Team is Here to Help!

11. November 2009 by Christy 0 Comments

Customer service is an integral part of any brick and mortar organization, and online-based companies like HotRussianBrides.com are no different. We pride ourselves on our superior service and go to great lengths to keep our clients happy. The HotRussianBrides customer service team is available seven days a week via phone, email, or video chat, a benefit many of our competitors can’t or won’t offer. So how can our customer service team help you? Read on to find out. 


The HotRussianBrides team is here to…


Answer Questions About HotRussianBrides

Our customer service team is happy to answer questions about the HotRussianBrides dating experience. Aren’t sure how to get started? We can help you with that. Are you wondering if the ladies are real and if our service is a scam? Feel free to ask. Unlike other companies, we don’t shy away from such concerns. HotRussianBrides investigates every scam allegation, so don’t hesitate to contact us if you suspect a lady of devious behavior.


Help With Technical Problems

Are you having trouble logging into your account? Is video chat giving you problems? Perhaps you don’t understand a particular function of our site or want to know how to perform a specific task. Our customer service team can assist you! Don’t let technical problems prevent you from enjoying our service. 


Explain Membership Fees

We at HotRussianBrides understand that members want to get the most value for their money, so our customer service team is happy to answer questions about membership costs. Whether you need help determining which membership package is best for you or if want to know the price of video chat, we’re here to help. Have a billing question? We can help with that too.


Address Member Issues and Concerns

We like to know what we can do to improve, so don’t be afraid to contact the HotRussianBrides with any questions or concerns. Members who are not satisfied with our service are free to cancel at any time, but we would like the chance to resolve any problems first. Whether it’s a question, compliment, or complaint, every little bit of member input helps.

Our friendly, bilingual customer service team is available seven days a week to assist members with any issues that arise. How many other Russian dating sites can say that? Ready to give us a try? Visit HotRussianBrides to get started today.